About Us

CELL WORLD

For all your communications and tech supplies

Cell World is a registered online store in St. Lucia we have been serving hundreds of happy customers from 2016. Enjoy a hassle free and safe online shopping experience from the comfort of your home. We believe simpler is better. That’s why we’ve made it as easy as possible for you to find what you’re looking for. We provide an unparalleled product selection, a unique shopping experience and extraordinary customer service. Our comprehensive warranties, custom delivery options, and professional support ensure our customers’ total satisfaction even after their order is complete. 

You can pay with 

1: Pay with cash when we deliver your order to you.

2: Pay using your card & PayPal.

How can I pay for my order?

An item may have hidden issues that we are unaware of. If you receive a damaged or defective item you can return it within 7 days. The item will be inspected before we either replace the item or issue a refund if a replacement is not available within 7 days.

What happens if I receive a faulty product?

A refund will only be given if you request an exchange of a faulty product within 7 days and we do not have the exact same product in stock, we will provide a refund or if the product is not as describe on the website. Once we issue your refund you will get the refund on the next delivery or pickup day.

Items in original condition past 7 days up to 40% of the item price.

Items in original condition within 7 days 100% of the item price.

Items that are damaged, missing parts, not in the original condition, or have obvious signs of use within 7 days up to 50% of the item price.

How are refunds issued?

7 days warranty on Bluetooth devices, vehicle accessories, power banks, Bluetooth speakers, phones & tablets cases, screen protectors, gaming accessories, computer accessories, cables & adapters and some electronics. Products within the 7 day period will be exchanged if faulty, after the 7 day period your buyer protection is finished.

1 months warranty on the following products:

Cell phones and tablets: The warranty only covers faulty buttons, faulty battery, charging problems, software problems.

The warranty will not cover any damage you yourself made to the product we will only service or exchange faulty products within the warranty period.

What is the warranty on a product?

Cell World Office location

Cell World is an online store we do not have a physical store that you can come to an purchase a product that's why we only do deliveries. 

Cell World head Office location

Mountain top road, Cas En Bas, Gros-islet next to the Italian guest house

Delivery, pickup & mailing schedule

Delivery service

10am to 5pm Mon- Sat

Mailing service

10am to 11am Mon- Fri

Pickup

10am to 5pm Mon- Fri