About Us


For all your communications and tech supplies

Cell World is a registered online store in St. Lucia we have been serving hundreds of happy customers from 2016. Enjoy a hassle free and safe online shopping experience from the comfort of your home we will deliver your order to your home or workplace.

We want you to be completely satisfied with your purchase on Cell World.

Our goal is for customers to be happy with their purchase. But things may not always go as planned. If things don't go as planned, contact us and we will try to make things right for you.

Contact us

Email: cellworldslu@gmail.com

Exchange and refund department: 

Available between 10am to 5pm Mon-Sat 1(758)717-8917

Customer service:

Available between 10am to 5pm Mon-Sat 1(758) 721-3508

Delivery service:

Available between 10am to 5pm Mon-Sat 1(758) 718-5359

Delivery & pickup

All orders are processed within 1 business day. We do not deliver on Sundays.

If we are experiencing a high volume of orders, delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the delivery of your order, we will contact you via telephone.

Delivery to all locations within Castries, Gros Islet, Anse La Raye & Dennery is $5.00 ECD. 

Delivery is from 10am to 5pm Mon to Fri.

Delivery to all locations within​ Micoud, Vieux Fort, Laborie, Choiseul, Soufriere, Canaries is $10.00 ECD. 

Delivery is from 10am to 5pm​ only on Saturday.

Pickup outlets:

These outlets are not our stores, none of our products will be available for purchase there only pickup.

1) Out Of Eden clothing store on Bridge street next to Anthony’s Jewellery in Castries open from 9am to 4:30pm Monday to Friday.

You can pay with cash, card & PayPal.

How can I pay for my order?

An item may have hidden issues that we are unaware of. If you receive a damaged or defective item you can return it within 7 days. The item will be inspected before we either replace the item or issue a refund if a replacement is not available within 7 days.

What happens if I receive a faulty product?

A refund will only be given if you request an exchange of a faulty product within 7 days and we do not have the exact same product in stock, we will provide a refund or if the product is not as describe on the website. Once we issue your refund you will get the refund on the next delivery or pickup day.

Items in original condition past 7 days up to 40% of the item price.

Items in original condition within 7 days 100% of the item price.

Items that are damaged, missing parts, not in the original condition, or have obvious signs of use within 7 days up to 50% of the item price.

How are refunds issued?

There is no warranty on Bluetooth devices, vehicle accessories, power banks, Bluetooth speakers, phones & tablets cases, screen protectors, gaming accessories, computer accessories, cables & adapters and some electronics. Products within the 7 day period will be exchanged if faulty, after the 7 day period your buyer protection is finished.

1 months warranty on these products:

Smart watches: The warranty only covers water damage to waterproof watches, faulty straps and faulty battery.

Cell phones and tablets: The warranty only covers faulty buttons, faulty battery, charging problems, software problems.

The warranty will not cover any damage you yourself made to the product we will only service or exchange faulty products within the warranty period.

Please be advised you must present your invoice for warranty or refund.

What is the warranty on a product?

Cell World Office location

Cell World is an online store we do not have a physical store that you can come to an purchase a product that's why we only do deliveries. 

Cell World head Office location

Mountain top road, Cas En Bas, Gros-islet

Delivery & pickup schedule

Delivery to all locations within Gros islet, Castries, Anse La Ray & Dennery

10am to 5pm Mon- Friday

Delivery to all locations within Micoud, Vieux Fort, Laborie, Choiseul, Soufriere

10am to 5pm only on Saturday

Pickup 11am to 4:30 pm Mon to Fri

holidays & Sundays Closed